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How sportsx9 Handles Your Personal Data

This Privacy Policy explains exactly what data sportsx9 collects when you open an account, how we use it, and the rights you hold over that data at every…

Data collected only as neededIndia-specific complianceYour right to access and deleteUPI and Paytm transaction privacyEncrypted account storage
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sportsx9 How sportsx9 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

Privacy Email Send a written data request to our dedicated privacy address.
Live Chat Support Use the live chat widget on sportsx9.
Postal Contact For formal written requests — such as erasure requests or data portability — you…
HOW WE PROTECT YOUR ACCOUNT

Browse Our Data Handling Practices

Every account on sportsx9 is protected by a combination of technical controls and clear internal policies.

Cookie Management

We use session and analytics cookies to keep your lobby state and measure which pages you visit.

Account Security

Passwords are hashed using industry-standard algorithms. We do not store plaintext credentials.

Data Retention

We keep your account data for as long as your account is active or as required by applicable Indian financial…

Third-Party Sharing

We share your data only with the payment processors — UPI networks, Paytm, PhonePe — strictly required to complete your…

Right to Access

You may request a copy of all personal data we hold on your account at any time.

Erasure Requests

If you wish us to delete your data, contact our privacy team.

Common Questions About Your Data on sportsx9

We have gathered the questions our account holders ask most often about privacy, data rights and how their personal details are handled on sportsx9.app. If your question is not covered here, reach us directly through live chat or our privacy email.

We collect your name, email address, date of birth and contact number at registration. When you transact via UPI, Paytm or PhonePe, we also log the payment reference ID and amount, but not your full banking credentials or account number.

Residual data is retained only as long as Indian financial or legal obligations require — typically this aligns with statutory record-keeping periods. Once those periods expire, your data is deleted from our active systems on a scheduled basis.

Yes. Submit a data access request via email or live chat. We provide a structured, readable export of all personal data linked to your account within 30 days of receiving your request, at no charge to you.

We share data only with payment processors — the UPI network, Paytm or PhonePe — needed to complete your transaction. No personal data is sold to advertisers, and no data is passed to third parties outside what this policy states.

Contact our privacy team by email or live chat with a deletion request. Where a legal hold applies — for example, an unresolved financial audit — we explain the reason and give you a clear timeline before permanent deletion proceeds.

We do not store your UPI handle credentials or Paytm login details. We retain only the transaction reference identifier and amount necessary to reconcile your account balance. PhonePe tokens are handled the same way.

We use session cookies to maintain your logged-in state and analytics cookies to understand site performance. You can manage or withdraw cookie consent at any time in the settings panel on sportsx9.app; doing so does not affect your account or saved data.

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